SCDL Keywords-Management Information System-MIS

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Management Information system
sl no	unit 1: Management information system	page no.
1	Glocalisation	2
2	business complexities	2
3	management complexities	2
4	what is MIS	4
5	Davis and Olson	4
6	Kelly	4
7	Lucey	4
8	Henry .C. Lucas	4
9	Krober and Watson	4
10	concept of MIS	5
11	role of MIS	6
12	MIS concept	6
13	impact of MIS	6
14	characteristics of MIS	7
15	functional sub system	8
16	manufacturing	8
17	logistics	8
18	personnel	8
19	finance and accounting	8
20	information processing	8
21	top management	8
22	activities sub system	8
23	transaction processing	8
24	operational control	8
25	management control	8
26	strategic planning	8
27	MIS as seen by the user	9
28	multi -disciplinary subject	10
29	management accounting	10
30	management science	10
31	organizational theory	10
32	Operation s Research	10
33	changing MIS focus	11
34	evolution of CBIS	11
35	EDP OAS MIS DSS EIS ES AI	12
36	changes in Mis	13
37	pre-requisites of MIS	13
38	contemporary approach to MIS	14
39	technical approach	14
40	behavioral approach	14
41	socio-technical approach	15
42	information as a strategic resource	15
43	C.K.Prahlad	15
44	use of information for competitive advantage	18
45	Porter-Millar postulates	19
46	change in industry structure	19
47	spawning of new business	20
48	new ways of doing things	20
49	functional uses	20
50	strategic uses	21
51	strategic flexibility	22
	unit 2:-Information technology
1	impact of Information technology	26
2	transactional	27
3	Geographical	27
4	automational	27
5	analytical	27
6	informational	27
7	sequential	27
8	knowledge	27
9	tracking	27
10	disintermediation	27
11	understanding a computer	27
12	hardware	28
13	software	28
14	data/information	28
15	characteristics of computer	28
16	automatic	28
17	speed	28
18	accuracy	28
19	diligence	28
20	versatility	28
21	reliability	28
22	storage	28
23	computer hardware	29
24	central processing unit	29
25	input unit	30
26	output unit	31
27	storage devices	31
28	primary storage	31
29	secondary storage	31
30	data bus	32
31	control bus	32
32	address bus	32
33	generations of computer	33
34	first generation	33
35	ENIAC	33
36	second generation	33
37	transistors	33
38	ALGOL SNOBOL,COBOL,FORTRAN	34
39	third generation	34
40	integrated circuits/chips -IC Chips	34
41	fourth generation	35
42	VLSIC	35
43	fifth generation	35
44	computer categories	38
45	super computer	38
46	main frame computer	39
47	mini computer	39
48	micro computer	39
	unit 3:-data communication and IT enabled services
1	functions and categories of software	44
2	software functions	44
3	software categories	44
4	system software	44
5	operating system	45
6	language translation	46
7	source code	46
8	object code	46
9	compiler	46
10	interpreter	46
11	utility program	46
12	communication software	46
13	DOS	47
14	windows 95	47
15	windows NT	47
16	OS/2 operating system/2	47
17	UNIX	47
18	LINUX	47
19	application software	48
20	data communication	48
21	data processing	49
22	data organisation/sequence	49
23	data processing	50
24	database file blocks records fields item characters bytes bits	50
25	data operations	51
26	capturing	51
27	verifying	51
28	classifying	51
29	sorting/arranging	51
30	summarizing	51
31	calculating	51
32	storing	51
33	retrieving	51
34	reproducing	51
35	disseminating/communicating	51
36	data processing steps	51
37	data collection	51
38	data collation	51
39	data conversion	51
40	data written in documents	51
41	data in machine readable form	51
42	input unit	51
43	memory CPU	51
44	processed data in internal form	51
45	output unit	51
46	data transformed to readable form	51
47	data processing and transactions	52
48	transaction processing	52
49	validation tests	52
50	missing data	52
51	valid size	52
52	class or composition	52
53	range or reasonableness	52
54	invalid value	53
55	comparison with stored data	53
56	check digit	53
57	relevance of transaction processing	53
58	information	53
59	action	53
60	investigational	53
61	data processing modes	53
62	catch processing system	54
63	on line processing system	55
64	on line real time processing system	56
65	distributed data processing	57
66	other data processing modes	57
67	time sharing	58
68	multi programming	58
69	multi processing	58
70	data transmission	59
71	transmission signal	59
72	analog signal	59
73	digital signal	60
74	communication /transmission channels	61
75	physical connection lines	61
76	twisted pair or copper wires	61
77	coaxial cables	61
78	optical fiber	61
79	micro wave lines	61
80	line of sight	61
81	radio/wireless transmission waves	61
82	satellite	61
83	characterizes of communication channels	61
84	transmission speed	61
85	bandwidth	61
86	transmission modes	61
87	transmission direction	61
88	communication processes	62
89	front end processors	62
90	concentrator	62
91	controller	62
92	multiplexer	62
93	telecommunication software	62
94	network	62
95	node access path	63
96	protocol	63
97	file server	63
98	network operating system	64
99	gateway	64
100	network topologies	64
101	star topology	64
102	bus topology	65
103	ring topology	66
104	types of network	66
105	local area network	66
106	backbone network	67
107	metropolitan area network	68
108	wide area network	68
109	value added network	68
110	network considerations	69
111	internet	70
112	internet evolution	70
113	what made internet possible	71
114	internet capabilities	71
115	email	71
116	Usenet networking	71
117	chatting	71
118	gophers	71
119	telnet	71
120	Archie	71
121	WAIS	71
122	world wide web	71
123	internet and the business organisation	72
124	internet benefits	72
125	internet problems	72
126	intranet	72
127	extranet	73
128	integrates services digital network -ISDN	73
129	IT enabled services	74
130	BPO Call centre medical transcription	77
131	business process outsourcing and management	77
132	call centers-customer care/interaction centers	77
133	medical transcription	77
134	legal data base	78
135	digital content development	78
136	geographical /global information service-GIS	78
137	GIS application	80
138	advertising	80
139	archeology	80
140	education	80
141	cartography	80
142	site selection	80
143	election administration	80
144	insurance	80
145	routing/distribution network	80
146	oil, gas and mineral exploration	80
147	wide life	80
148	government agencies	80
149	transport and logistics	80
150	urban and regional planning	80
151	emergency response planning	80
152	why outsource ITES	80
153	challenge to India in BPO/ITES	81
154	snags	82
	unit 4:-management and decision making
1	management	88
2	decision making	89
3	decision making environment	89
4	decision types	89
5	programmed decisions	90
6	non-programmed decisions	90
7	top middle lower	91
8	levels of management	91
9	levels of organisation	91
10	decision making process	92
11	steps in decision making process	92
12	decision making styles	93
13	tools	94
14	pay off matrix	94
15	decision tree/decision tables	94
16	queuing model	94
17	distribution models	94
18	inventory models	94
19	game theory	94
20	devils advocate	94
21	multiple advocacy	94
22	dialectic inquiry	94
23	pay off matrix	94
24	decision tree	96
25	bottom to top	96
26	left to right	96
27	top to bottom	96
28	decision rules	98
29	decision table	98
30	principle of rationality	98
31	principle of bounded rationality	99
32	principle of logic and intuition	99
33	decision making models	100
34	classical model	100
35	administrative model	100
36	Herbert Simon model intelligence phase	101
37	societal environment	101
38	competitive environment	101
39	organizational environment	101
40	design phase	102
41	choice phase	102
42	limitations of Simon model	103
43	relevance of Simon model	103
	unit 5-information
1	data processing	109
2	information	109
3	information process	109
4	capturing	109
5	verifying	109
6	classifying	109
7	arranging/sorting	109
8	summarizing	109
9	calculating	109
10	storing	109
11	retrieving	109
12	reproducing	109
13	dissemination/communication	109
14	information presentation	110
15	information and decision maker	110
16	sources of information	111
17	classification of information	111
18	action information	111
19	non action information	111
20	recurring	111
21	Mis and information concepts	112
22	types of information	113
23	strategic level	113
24	tactical level	113
25	operation level	113
26	planning and control information	114
27	attributes of information	114
28	human as a information processor	115
29	frame of reference	116
30	normal decision procedure	116
31	decision making under stress	116
32	Newell-Simon model	117
33	long term memory	117
34	short term memory	117
35	elementary processor	117
36	interpreter	117
37	human information processing system	117
38	information requirement	118
39	information requirement at al levels	119
40	organizational level information requirement	119
41	defining underlying subsystem	120
42	developing manager by sub-system matrix	120
43	data base requirement	121
44	application level information requirement	121
45	techniques for assessing information requirement	122
46	asking question	122
47	closed questions	123
48	open questions	123
49	brainstorming	123
50	guided brainstorming	123
51	group consensus	123
52	deriving from an existing information system	123
53	ends means analysis	124
54	critical success factor	124
55	business system planning-BSP	125
56	enterprise analysis	125
	unit 6:-decision support system
1	components of DSS	134
2	database model base DSS software	135
3	behavioral model	135
4	management science model	135
5	operations research model	136
6	DSS software system	136
7	characteristics of DSS	136
8	summarization of DSS approach	137
9	core capabilities of DSS	137
10	factors influencing success and failure in DSS	138
11	comparison between MIS and DSS	138
12	structure of DSS	139
13	fundamental DSS program structure	139
14	components of DSS program s	140
15	Dialogue management	140
16	model management	141
17	data base management	142
18	types of DSS	142
19	status inquiry systems	142
20	data analysis system	142
21	information analysis system	142
22	accounting system	142
23	model based system	143
24	inquiry system	143
25	data analysis system	143
26	selection of vendor based on price performance, quality	143
27	procurement	143
28	information analysis system	143
29	return on investment analysis system	143
30	valuation of inventory and accounting system	143
31	inventory optimization model	143
32	group decision support system	144
33	GDSS component	144
34	GDSS configuration	145
35	GDSS features	146
36	anonymous inputs	146
37	parallel communication	146
38	automated records	146
39	factors in GDSS success	147
40	executive information system/executive support system ESS/EIS	147
41	internal factors	148
42	external factors	148
43	EIS definition	149
44	ESS definition	149
45	ESS/EIS characteristics	150
46	informational characteristics	150
47	user interface/orientation characteristics	150
48	managerial /executive characteristics	150
49	ESS/EIS capabilities	151
50	ESS/EIS benefits	151
51	expert systems	152
52	Peter Jackson	153
53	Robert Boworman and David Glover	153
54	Bruce Buchanan and Reid Smith	153
55	expert system components	154
56	expert system: capabilities	154
57	expert system:characteristcs	154
58	expert system application	155
59	limitations	156
60	when to go for expert systems	157
61	artificial intelligence	157
62	pre-requisites	158
63	AI definitions	158
64	AI Canvas	158
65	expert system , fuzzy logic, intelligent agents, natural language processing, neural network, robotics, speech recognition, visual recognized systems, learning system	159
66	AI application	160
67	precaution	161
	unit 7: system analysis and design
1	types of systems	167
2	conceptual and empirical system	167
3	natural and artificial system	167
4	open and closed system	167
5	probabilistic and deterministic system	167
6	social and machine system	168
7	physical and abstract system	168
8	permanent and temporary system	168
9	stationary and non stationary system	168
10	system characteristics	169
11	system details	169
12	system facilitates activities	169
13	factoring	169
14	boundary	170
15	inter connections	170
16	importance of system	170
17	control	170
18	control process	171
19	control elements and analysis of control	171
20	control cycle	172
21	requirements of good control systems	173
22	feedback	173
23	feedback as integral part of system	174
24	usefulness of feedback	174
25	control systems	174
26	closed loop system	174
27	open loop system	175
28	cybernetic system	175
29	law of requisite variety	175
	unit 8:-system development
1	basic concept	182
2	system analysis	182
3	system design	183
4	system implementation	184
5	system development process	184
6	systems analysis	184
7	system design	184
8	programming	184
9	testing/debugging	184
10	conversion	184
11	parallel runs	184
12	implementation	184
13	maintenance and modifications	184
14	definition stage	185
15	development stage	185
16	installation and operations	185
17	Davis and Olson	185
18	application development cycle by Kanter	186
19	system development cycle	186
20	definition stage	186
21	proposal definition	186
22	feasibility assessment	186
23	technical feasibility	187
24	economic feasibility	187
25	operational feasibility	187
26	motivational feasibility	188
27	schedule feasibility	188
28	information requirement analysis	188
29	conceptual design	189
30	development stage	189
31	physical system design	189
32	physical database design	189
33	program development	190
34	procedure development	190
35	installation and operation stage	191
36	conversion	191
37	parallel strategy	191
38	direct cut over strategy	192
39	pilot study strategy	192
40	phased approach	192
41	operations an maintenance	192
42	post audit	192
43	rapid system development cycle	193
44	prototyping	194
45	steps in prototyping process	195
46	identify the user's basic requirement	195
47	develop the initial working prototype	195
48	use the prototype for further refinements	195
49	revise and enhance prototype	195
50	approaches to developing prototype system	196
51	non functional prototype system	196
52	partially functional prototype system	197
53	fully functional prototype system	197
54	advantages of prototyping	197
55	limitations	198
56	case tools	199
57	CASE	199
58	case tools capabilities	201
59	planning toolset	201
60	analysis toolset	201
61	design toolset	201
62	information integrator	201
63	code generation toolset	201
64	database generation toolset	201
65	public interface	201
66	object oriented systems	202
67	procedure oriented system	202
68	object oriented programming approach	203
69	OOP concepts	203
70	objects	203
71	classes	203
72	data abstraction and encapsulation	204
73	inheritance	204
74	polymorphism	204
75	dynamic binding	204
76	message passing	204
77	OOSD approach	204
78	OOSD advantages	205
79	object oriented languages	205
80	OOP application	206
	unit 9:-data base management system
1	database instances and schemas	213
2	characteristics of data in DBMS	214
3	DBMs advantage	214
4	conceptual model	215
5	database languages	216
6	data definition language	216
7	data manipulation language	216
8	procedural DML	216
9	non-procedural DML	216
10	DBMS components	217
11	transaction management	217
12	concurrency control	217
13	recovery management	218
14	security management	218
15	language interface	218
16	storage management	218
17	database catalog management	218
18	data dictionary	219
19	database model	220
20	hierarchical database model	220
21	network data base model	221
22	relational database model	222
23	operations used in RDBMS	223
24	select	223
25	project	223
26	join	223
27	database model	223
28	major components of DBMS	225
	unit 10:-data warehousing and data mining
1	data warehousing	230
2	Vidette Poe	231
3	Amy Helen Johnson	231
4	W.H Inmon	231
5	subject driven	231
6	non volatile	231
7	time varying	231
8	integrated	231
9	data warehousing structure	232
10	benefits	235
11	evolution	235
12	technology	236
13	OLTP	237
14	successful implementation	238
15	data mining	239
16	knowledge discovery database	240
17	what does data mining do	240
18	how does data mining works	241
19	technologies	242
20	neural network	242
21	rule induction	242
22	evolutionary programming	242
23	case based reasoning	242
24	decision trees	242
25	generic algorithm	242
26	non regression methods	242
27	application of data mining	242
28	marketing	243
29	financial	243
30	manufacturing	243
31	personnel	243
32	data mining application	243
33	trends affecting data mining	244
34	data trends	244
35	hardware trends	244
36	network trends	244
37	scientific computing trends	244
38	business trends	245
	unit 11:-information security and control
1	why breaks IT system security	250
2	information system security threats	251
3	external threat	251
4	internal threat	251
5	internet connections	252
6	remote dial-in capabilities	253
7	remote access	253
8	remote access servers	253
9	server ID	253
10	weak point of the system environment	253
11	internal security threat	253
12	passwords	254
13	user termination	254
14	special privilege IDs	254
15	access Review	254
16	authorization levels	254
17	user information	255
18	routine maintenance	255
19	software updates	255
20	virus checking	255
21	physical considerations	256
22	audit trail	256
	unit 12:-information system and quality
1	need for software quality assurance	263
2	software quality	263
3	software	263
4	quality	264
5	quality factor	265
6	correctness	265
7	reliability	265
8	efficiency	265
9	integrity	265
10	usability	265
11	maintainability	265
12	testability	265
13	flexibility	265
14	portability	265
15	reusability	265
16	interoperability	265
17	quality of conformance	265
18	quality of design	265
19	quality factors	266
20	software quality assurance	266
21	quality assurance	266
22	management role in software quality assurance	267
23	software quality assurance activities	268
24	SQA plan	268
25	responsibilities of SQA group	268
26	formal quality assurance measures/structure	269
27	additional considerations	269
28	quality profile model	269
29	constructive quality model	270
30	COQUAMO	270
31	Tick IT initiative	270
32	ethical social dimensions	271
	unit 13:-functional applications
1	stores and purchase management system	276
2	stores department	277
3	purchase department	278
4	accounts department	278
5	vendor	278
6	material procurement procedure	279
7	department wise transactions	280
8	user dept	280
9	store purchase	280
10	store	280
11	vendor	280
12	accounts	280
13	report layout	280
14	advance ledger	281
15	good receipt note	282
16	inspection memo	283
17	purchase indent	284
18	purchase enquiry	285
19	accounts payable system	286
20	Inward voucher	286
21	expense voucher	286
22	purchase voucher	286
23	fixed asset voucher	286
24	bank payment voucher	286
25	debit/credit note	286
26	master maintain process	288
27	voucher generation process	288
28	account payment update	289
29	report generation process	289
30	bank payment voucher	290
31	journal entry	290
32	debit note	291
33	accounts master	291
34	bank details report	292
35	bank balance report	292
36	invoice	293
37	inventory management system	294
38	kardex system	296
39	item master entry	297
40	store master entry	297
41	goods receipt note entry	298
42	stock statement store wise	299
43	scrap/dead inventory	299
44	report showing items unmoved for 90 days	300
45	goods receipt supplier and store wise	300
46	production management system	301
47	machine master	303
48	raw material	303
49	product raw material	304
50	work order	304
51	daily production report	305
52	daily inspection report	305
53	production plan achievement status report	306
54	material requisition report	306
55	marketing service system	307
56	master	308
57	transaction	308
58	report	308
59	competitor master entry screen	310
60	zone master entry	310
61	branch master entry	311
62	detailed enquiry report	312
63	minimum quoted price list	312
	unit 14:application in service sector
1	Tom Peter	316
2	creating an outstanding services	317
3	services vs. product	317
4	MIS applications in service industry	318
5	Airlines	318
6	Passenger information	319
7	information on the aviation	320
8	hospitals	320
9	front end application	321
10	patient database	321
11	medical server database	321
12	resource planning and control	321
13	medical case history data base	322
14	back office applications	322
15	core applications	322
16	critical control application	322
17	banking	323
18	customer database	324
19	service to the account holders	324
20	service for business promotion	325
21	the index monitoring system	325
22	human resource upgrade	326